TVC Pro-Driver FAQ
Browse the topics below to find answers about our services, including the fuel and shop discount program, legal representation and current member questions.
Why should I join TVC?
TVC Pro-Driver offers amazing benefits including legal representation, bond payments, large fleet fuel discounts for owner operators or small fleets, emergency roadside assistance, loss protection, travel discounts and more. Platinum members are saving more than $1,000 per month by using our services! We protect your CDL and save you money while you’re on the road.
Is TVC Pro-Driver insurance?
No. TVC Pro-Driver is a motor club membership. Members enjoy access to a network of provider attorneys who will defend you in court; assistance in case of emergency or accident; and discounts on health, travel and more.
This is not an insurance contract nor an automobile liability or physical damage policy. Joining TVC Pro-Driver does not meet any legal or financial responsibility. But it provides great value to professional drivers and their families.
What violations are covered as part of the membership?
Our members receive support for all moving and non-moving violations. For common issues such as following too close, speeding, log book errors, overweight citations, equipment violations and many others, our provider attorneys will represent you in the court of original jurisdiction. They help with your case, and TVC Pro-Driver pays the full cost of their service.
Our provider attorneys will also represent you for serious charges like manslaughter, vehicular manslaughter and negligent homicide.
Members receive a 25% discount for all other legal matters such as:
- Simple will
- Child support
Can TVC Pro-Driver help with tickets I received before I joined?
Yes, for Platinum and Gold members. Our network of provider attorneys are available for a handling fee of $295 per citation. However, the citation must reach TVC Pro-Driver’s home office more than 10 days prior to the court date.
If a citation is received with five or less business days remaining until the court date, the handling fee is $395.
How do I sign up for the Fuel and Shop Discount Program?
Owner operators and small fleets (10 trucks or less) with current TVC Pro-Driver memberships are automatically qualified for our Fuel and Shop Discount Program. To sign up, visit tvcfuel.com or call 833-722-3222.
I’m married. Will my spouse be able to use the membership as well?
Your spouse will receive many of the same benefits as you, including personal vehicle roadside assistance. However, if your spouse is a commercial driver, he or she will need a separate membership to receive CDL representation and protection.
I’m in Canada. Can I sign up?
We offer all TVC Pro-Driver plans in Canada! Sign up online or contact Customer Support at 800-288-2889 to discuss coverage.
Why should I use Pro-Driver provider attorneys?
Our network of provider attorneys has worked more than 900,000 violations for TVC Pro-Driver members. Our attorneys are experienced with CDL cases and many have been part of our network for more than 25 years.
Do I have to show up in court for my hearing?
In most cases, the member does not need to come to court, which is especially important for drivers who spend a lot of time on the road. As you know, more time on the road means more money in your pocket!
How do I get in touch with an attorney?
Call 800-288-2889. Our customer service representatives will provide you with an attorney based on your citation and where it was issued.
My spouse got a ticket. Can I get a lawyer to represent them in court?
Absolutely, if it’s a moving violation in their personal vehicle, we’ll represent them for free as part of your membership.
How do I upgrade my coverage?
Call 800-288-2889. While all Pro-Driver plans offer legal coverage and valuable benefits, our Platinum plan offers nationwide roadside dispatch, load factoring, insurance alternatives and discounted tires. It’s the best investment for complete protection.
What is your customer service number?
800-288-2889. Our representatives speak English, Spanish, Hindi, French, Russian, Punjabi, Cantonese and more.
How do I access my benefits?
Login to your TVC Pro-Driver account to access your membership benefits or call 800-288-2889. You can find your account credentials along with a list of your benefits in your welcome email.
How do I sign up for AD&D coverage?
You must be a current member to sign up for AD&D coverage. You should have received an AD&D coverage election form with your membership contract. Complete and mail the election form to begin coverage. You can also call 800-288-2889 to request an election form.