FAQ

PRO-DRIVER SERVICES

Why should I join TVC?

TVC Pro-Driver protects your CDL and saves you money while you’re on the road. We offer unmatched benefits including legal representation, fuel savings, emergency roadside assistance, travel discounts, bond payments, loss protection and more. Platinum members are saving more than $1,000 per month by using our services!

Is TVC Pro-Driver insurance?

TVC Pro-Driver is a motor club membership. Members enjoy:

  • Access to a nationwide network of provider attorneys
  • Assistance in case of emergency or accident
  • Discounts on healthcare, travel and more

This is not an insurance contract nor an automobile liability or physical damage policy. Joining TVC Pro-Driver does not meet any legal or financial responsibility, but it does provide great value to professional drivers and their families.

What violations are covered as part of the membership?

Our members receive support for all moving and non-moving violations. For common issues such as following too close, speeding, log book errors, overweight citations, equipment violations and many others, our provider attorneys will represent you in the court of original jurisdiction. They help with your case, and TVC Pro-Driver pays the full cost of their service. Exceptions include handling fees associated under the Silver plan.

Our provider attorneys will also represent you for serious charges like manslaughter, vehicular manslaughter and negligent homicide.

Members receive a 25% discount for all other legal matters such as:

  • Simple will
  • Trusts
  • Divorce
  • Bankruptcy
  • Child support

Can TVC Pro-Driver help with tickets I received before I joined?

Yes, under Platinum and Gold member benefits. Members receive traffic violation representation by provider attorneys for a $295 handling fee per citation issued prior to or on their enrollment date. The fee increases to $395 if the ticket is received at the home office within five or fewer business days before the court date.

I’m married. Will my spouse be able to use the membership as well?

Your spouse will receive many of the same benefits as you, including personal vehicle roadside assistance. However, if your spouse is a commercial driver, he or she will need a separate membership to receive CDL representation and protection.

I’m in Canada. Can I sign up?

We offer all TVC Pro-Driver plans in Canada! Sign up online or contact Customer Support at 866-476-9489 to discuss coverage.

LEGAL REPRESENTATION

Why should I use Pro-Driver provider attorneys?

Our network of provider attorneys has worked more than 1 million violations for TVC Pro-Driver members. Our attorneys are experienced with CDL cases and many have been part of our network for more than 30 years. Attorneys handle all cases in the court of original jurisdiction.

Do I have to show up in court for my hearing?

In most cases, the member does not need to come to court, which is especially important for drivers who spend a lot of time on the road. As you know, more time on the road means more money in your pocket!

How do I get in touch with an attorney?

Call 866-476-9489. Our customer service representatives will provide you with an attorney based on your citation and where it was issued.

My spouse got a ticket. Can I get a lawyer to represent them in court?

If your spouse is not a CDL holder and received a moving violation in their personal vehicle, we’ll represent them for free as part of your membership.

If your spouse is a CDL holder, he or she must purchase a separate TVC Pro-Driver membership to receive legal representation.

FUEL AND SHOP DISCOUNT PROGRAM

What is the Fuel and Shop Discount Program?

We partner with a nationwide network of fueling locations, including several major truck stops, to offer fuel discounts to our members. The fuel card is an exclusive membership benefit and saves an average of $7,800 annually.

How do I sign up?

The fuel card is an exclusive membership benefit. Owner-operators with current TVC Pro-Driver memberships automatically qualify for our Fuel and Shop Discount Program. If you are not a member, click here to sign up.

How can I add funds to my fuel card?

Funds can be added at ProDriver.com or through the TVC Pro-Driver app (available on the App Store and Google Play Store).

To add funds through the website, click the “add fuel funds” button at the bottom of the website.

To add funds through the app, select the “plans/fuel card” button and follow the prompts.

Can I sign up for the fuel card without purchasing a TVC Pro-Driver plan?

The Fuel and Shop Discount Program is a benefit for TVC Pro-Driver members and cannot be purchased separately.

Where can I use my fuel card?

Members are eligible for discounts at over 15,000 participating locations across the U.S. and Canada, including at several major truck stops and select TravelCenters of America (TA-Petro).

CURRENT MEMBERS

How do I upgrade my coverage?

Call 800-288-2889. While all Pro-Driver plans offer legal coverage and valuable benefits, our Platinum plan offers nationwide roadside assistance, freight factoring, insurance alternatives and discounted tires. It’s the best investment for complete protection.

What is your customer service number?

800-288-2889. Our representatives are fluent in English, Spanish, Hindi, French, Russian, Punjabi, Cantonese and more.

How do I access my benefits?

Log in to your TVC Pro-Driver account to access your membership benefits or call 800-288-2889. You can find your account credentials along with a list of your benefits in your welcome email.

How do I sign up for AD&D coverage?

You must be a current member to sign up for AD&D coverage. You should have received an AD&D coverage election form with your membership contract. Complete and mail the election form to begin coverage. You can also call 800-288-2889 to request an election form.

STILL HAVE QUESTIONS? CONTACT US!

Call 800-288-2889
1,000,000
Violations Worked to Protect Licenses
50
Coverage in All 50 States and Canada
30
More than 30 Years of Fighting for Drivers
1,000
Platinum Members Save $1,000 Monthly on Average