OKLAHOMA CITY (June 1, 2020) — TVC Pro-Driver, an industry leader offering top-tier legal protection services and commercial benefits to professional drivers, named George Bevensee Vice President of Customer Experience. Bevensee will lead strategic planning, operations and customer relations within all call center operations at TVC. Bevensee will foster and further develop TVC Pro-Driver’s commitment to performance and service.
Bevensee has more than 30 years of customer service leadership experience. He is particularly skilled at strategic planning, change management and financial oversight, as well as introducing systems to increase efficiency, profitability and client satisfaction. He most recently served as Vice President of Operation Services at Securitas Security Services USA, Inc., where he built and operated world-class national contact and support centers.
“I was attracted to TVC Pro-Driver because of its growth potential and the opportunity to significantly impact the company’s trajectory,” said Bevensee. “I look forward to helping modernize our customer-facing operations and create an enhanced experience for our members.”
Bevensee, a New Jersey native, holds bachelor’s and master’s degrees in strategic communication and leadership from Seton Hall University and is a certified protection professional with ASIS International.
“George is the consummate customer service professional,” said Jon Russell, CEO of TVC Pro-Driver. “His focus on excellence and steadfast approach to ensuring customer and client satisfaction will propel TVC’s commitment to top-notch, white-glove service.”
About TVC Pro-Driver
TVC Pro-Driver helps professional truck drivers protect their careers and increase their profits with nationwide CDL legal protection, major commercial discounts, roadside assistance, driver rewards and more. As an industry leader and pioneer for more than 30 years, few companies know as much about truck drivers and fleets and what they need to succeed on and off the road than TVC Pro-Driver. We are the Pros behind the Pros. Learn more at prodriver.com.